DeciZone Inc.

Privacy Policy

Effective: 5th Feb, 2020


Welcome to DeciZone! DeciZone is a platform for streamlined decision making. We realize that your privacy is very important and we take it seriously. Please read this Privacy Policy carefully, as it contains important information about how we collect, use, and share your information when you use the DeciZone websites, software, applications, and related services (collectively, the "Service").

Any reference to “we,” “us,” “our,” or “DeciZone” is to DeciZone, Inc. and its directors, officers, employees, agents, and affiliates. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in the DeciZone Terms of Service (the "Terms").



How We Collect and Use Your Information

As you use our Service, we collect information to analyze how the Service is used, diagnose service or technical problems, maintain security, personalize content, provide you with updates about the Service, remember information to help you efficiently access your account, help you connect with others on the Service, monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, and track user Content and users as necessary to comply with the Digital Millennium Copyright Act and other applicable laws. We do not sell your personal data such as your name and contact information to third parties to use for their own marketing purposes.


Information You Voluntarily Provide When You Register for the Service

When you sign up for DeciZone and register a member account via the Service, you provide us information about yourself. This information may include your name, email address, profile photo, phone number, physical address and other information. If you sign up for the Service on behalf of a business entity, we may ask you for information about your business. When you register with us, your name and any other information you select will be added to your public profile, which will be available for public viewing on the Service. You can reduce the risk of being personally identified by using the Service pseudonymously, though doing so could detract from the credibility of your content contributions to the Service.

You may also choose to provide us with your mobile phone number if you wish to submit or discover Content via text message when we offer that feature. We may use your email address to send you Service-related notices (including any notices required by law, in lieu of communication by postal mail). You can control receipt of certain Service-related messages on your Settings page. We may also use your contact information to send you marketing email messages. If you do not want to receive such marketing messages, you may opt out by following the instructions in the message or on the account preferences page.


Information You Voluntarily Share With Us Via Social Networking Sites

If you use your Facebook, Twitter, or other social networking site ("SNS") account information to sign in to the Service, we will collect and store your SNS user ID. If you connect your DeciZone account with your SNS account (such as to enable posting from DeciZone), we ask for your consent to collect certain information from your SNS account (such as information from your SNS profile, your contacts, and other information).


Information you provide When you communicate with us

If you correspond with us by email, we may retain the content of your email messages, your email address, and the communications.


Information in the Content You Voluntarily Submit

You also provide us information in the Content you post to the Service. Your questions, flowcharts, comments, ratings, and other contributions on the Service, and metadata about them (such as when you posted them), may be publicly viewable on the Service, along with your name, unless you explicitly mark your Content as private. This information may be searched by search engines and may be re-published elsewhere on the internet in accordance with our Terms.

In addition, answers to decision questions within flowcharts may contain personal information, either on their own or in combination with other answers. By filling out a flowchart input text box you agree to provide us with such personal information and permit us to forward such personal information to the person, database or email address set up to receive such emails for that flowchart.

 



Information We Collect From Cookies:

(Copied from our Cookies-Policy found here.)

Cookies are small text files that are placed on your computer or mobile device when you visit a website, mobile app or use an online platform. Cookies are widely used by online service providers to facilitate and help to make the interaction between users and websites, mobile apps and online platforms faster and easier, as well as to provide reporting information. For more information about cookies and their impact on you and your browsing visit http://www.allaboutcookies.org.

Cookies set by the website and/or mobile app and/or platform owner (in this case, DeciZone) are called "first party cookies". Cookies set by parties other than the website and/or mobile app and/or platform owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website and/or mobile app and/or platform (e.g. like advertising, interactive content and analytics). Third parties that set these third party cookies can recognize your computer or device both when it visits the website and/or mobile app and/or platform in question and also when it visits certain other websites and/or mobile apps and/or platforms. By choosing to use our website after having been notified of our use of cookies in the ways described in this Privacy Policy, and, in applicable jurisdictions, through notice and unambiguous acknowledgement of your consent, you agree to such use.

When you use the Service, we may use persistent and session cookies and other tracking technologies to: (a) store your username and password for your convenience and security; (b) analyze usage and Content to improve the Service; (c) customize the Service to your preferences and Content to make your experience more enjoyable; and (d) control the advertising displayed by the Service to make the advertising more relevant to you.

A persistent cookie remains on your computer after you close your browser so that it can be used by your browser on subsequent visits to the Service. This allows us to improve your login process by remembering your username and/or password if you request that we remember that information. If you wish to remove persistent cookies, please visit the settings of your web browser. A session cookie is temporary and disappears after you close your browser. You can reset your web browser or device to refuse all cookies or to indicate when a cookie is being sent.

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites and/or App and/or platform to operate, and we refer to these as "essential" or "strictly necessary" cookies. Because these cookies are strictly necessary to deliver the Websites and the Services to you, you cannot refuse them.

Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites and/or App and/or platform. Third parties serve cookies through our Websites and/or App and/or platform for analytics and other purposes.

We may with your consent allow third parties to serve advertisements on the Service and on third-party services. We use Google Analytics to measure and evaluate access to and traffic on the Site, create user navigation reports and provide content sharing services to support the Service. Google operates independently from us and has its own privacy policy, which we strongly suggest you review. Google may use the information collected through Google Analytics to evaluate Users' and Visitors’ activity on our Site. For more information, see Google Analytics Privacy and Data Sharing. For Google Analytics’ privacy policy, visit http://www.google.com/policies/privacy. You may opt out from the collection of navigation information about your visit to the Site by Google Analytics by using the Google Analytics Opt-out feature.


Other Tracking Technologies:

We and our third party partners may use other, similar technologies from time to time, like web beacons, pixels (or “clear gifs”) and other tracking technologies. These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or, in the case of web beacons, opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Websites to another, to deliver or communicate with cookies, to understand whether you have come to our Websites from an online advertisement displayed on a third-party website, to serve targeted advertisements to you and others like you, to improve site performance, and to measure the success of marketing campaigns. While you may not have the ability to specifically reject or disable these tracking technologies, in many instances, these technologies are reliant on cookies to function properly; accordingly, in those instances, declining cookies will impair functioning of these technologies.


Public Information and Third-Party Websites

  • Blog : We have public blogs on our Websites. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you want it removed, please contact us. If we are unable to remove your information, we will tell you why.
  • Social media platforms and widgets : Our Websites include social media features, such as the Facebook Like button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. We also maintain presences on social media platforms, including Facebook, Twitter, and Instagram. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
  • Links to third-party websites : Our Websites include links to other websites, whose privacy practices may be different from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
  • Contests and sweepstakes : We may, from time to time, offer surveys, contests, sweepstakes, or other promotions on our Websites or through social media (collectively, "Promotions"). Participation in our Promotions is completely voluntary. Information requested for entry may include Personal Information such as your name, address, date of birth, phone number, email address, username, and similar details. We use the information you provide to administer our Promotions. We may also, unless prohibited by the Promotion’s rules or law, use the information provided to communicate with you, or other people you select, about our Services. We may share this information with our affiliates and other organizations or service providers in line with this privacy policy and the rules posted for our Promotions.


How we use your information

To bill and collect money owed to us by you

This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and those third parties collect billing information to process your orders and credit card payments. To learn more about the steps we take to safeguard that data, see the "Our Security" section of this privacy policy.


To send you system alert messages

For example, we may inform you about temporary or permanent changes to our Services, such as planned outages, or send you account, security or compliance notifications, such as new features, version updates, releases, abuse warnings, and changes to this privacy policy.


To provide information to representatives and advisors

To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements.


To prosecute and defend a court, arbitration, or similar legal proceeding

To prosecute and defend a court, arbitration, or similar legal proceeding.


To respond to lawful requests by public authorities

To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.


Combined information

We may combine Personal Information with other information we collect or obtain about you (such as information we source from our third-party partners) to serve you specifically, such as to deliver a product or service according to your preferences or restrictions, or for advertising or targeting purposes in accordance with this privacy policy. When we combine Personal Information with other information in this way, we treat it as, and apply all of the safeguards in this privacy policy applicable to, Personal Information.


Other purposes

To carry out other legitimate business purposes, as well as other lawful purposes about which we will notify you.

Please note that some communications (such as service messages, account notifications, billing information) are considered transactional and necessary for account management, and you cannot opt out of these messages unless you delete/close your DeciZone account.



How we share your information

Personnel, Service Providers

Only our personnel, service providers and trusted third-party applications have access to your Personal Data. These parties include hosting, back-up and other IT services providers, website analytics companies, providers of digital advertising services, providers of CRM, marketing and sales software solutions, billing and processing payments functions. We only provide such parties with the information that they need to perform the services we have hired them to provide.


Personal Information We May Share With Other Users

With Your Consent, we may share Personal Data about you with third parties. For example, with your permission we may publish and display your personal information in testimonials, leaderboards, top-rated items, recent items or featured customer stories on our Websites, including names and profile photo of representatives of our customers alongside the testimonial.

In addition to information that you post on your Public Profile Page or other public areas of the Service, which are publicly viewable on the Internet by anyone, we may share your personal information with other users of the Service if you give us permission to do so. For example, some flowcharts may give the viewer the ability to fill out their contact information to receive follow-up communication from the author of the flowchart. While it is entirely optional to provide your contact information in a flowchart, if you choose to do so, we will share your contact information and other information about your use of the Service with the author of the flowchart or the author's agents and representatives or any recipients address that the author designates (such as a group email or mailing list). Please note that if the author of a flowchart designates a group email or mailing list, the contact information you choose to share with the author may be viewable by others. In that event, we may not be able to undo the sharing.

In addition, please note that any messages you send to or receive from other users using the Service are only private to the extent that both you and the person you are communicating with keep them private. For example, if you send a message to another user, that user may choose to publicly post it. Also, we may access and disclose such messages in the course of investigations relating to use of the Service.


Sale of Our Business or Assets

As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign your personal information in the course of corporate divestitures, mergers, or dissolution.


Complying With the Law

We may disclose your personal information if required to do so by law or subpoena, or if we believe that disclosure is reasonably necessary to: (i) comply with a law, regulation, or legal request; (ii) protect the safety of any person; (iii) prevent fraud, security, or technical issues; or (iv) protect or enforce our rights.


Non-Personally Identifiable Information

We may use aggregated, non-personally identifiable information for any purpose, including for research and marketing purposes.



Do Not Track Signals

We do not respond to "do-not-track" signals, and we do not control whether third parties respond to such signals. For more information about third-party ad networks that use cookies and the other technologies discussed above, and to opt-out of their tailoring of ads on third-party sites based on this information, see http://www.networkadvertising.org/choices and http://www.aboutads.info/consumers.


International Data Transfers

We operate in the United States

Our servers and offices are located in the United States, so your information may be transferred to, stored, or processed in the United States. While the data protection, privacy, and other laws of the United States might not be as comprehensive as those in your country, we take many steps to protect your privacy .


EU-U.S. and Swiss-U.S. Privacy Shield

Data transfers from the European Union, United Kingdom and Switzerland to the United States

DeciZone complies with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks (Privacy Shield) as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the European Union, United Kingdom and Switzerland to the United States in reliance on Privacy Shield. DeciZone has certified to the Department of Commerce that it adheres to the Privacy Shield Principles with respect to such information. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

With respect to Personal Information received or transferred pursuant to the Privacy Shield Frameworks, DeciZone is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. JAMS is the US-based independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance – free of charge to you. We ask that you first submit any such complaints directly to us at TermsAndPrivacy@DeciZone.com. If you are not satisfied with our response, please contact JAMS at www.jamsadr.com/eu-us-privacy-shield. In the event that your concern still is not addressed by JAMS, you may be entitled to a binding arbitration under Privacy Shield and its principles. Within the scope of our authorization to do so, and in accordance with our commitments under the Privacy Shield, DeciZone will provide individuals access to Personal Data about them. DeciZone also will take reasonable steps to enable individuals to correct, amend, or delete Personal Data that is demonstrated to be inaccurate.

DeciZone is responsible for the processing of Personal Data it receives, under the Privacy Shield Framework, and subsequently transfers to service providers. DeciZone complies with the Privacy Shield Principles for all onward transfers of Personal Data from the European Union, United Kingdom and Switzerland, including the onward transfer liability provisions.


Individuals from the European Union, United Kingdom and Switzerland

This section applies if you are an individual in the European Union, United Kingdom and Switzerland.

DeciZone is the data controller for processing of your Personal Data. We act as a data processor (or service provider) in relation to the Services we provide to our Customers. Our contact information is available below.

Your Rights : Subject to EU data protection law, you have the following rights in relation to your Personal Data :

  • Right of access : If you ask us, we will confirm whether we are processing your Personal Data and, if so, provide you with a copy of that Personal Data along with certain other details. If you require additional copies, we may need to charge a reasonable fee.
  • Right to rectification : If your Personal Data is inaccurate or incomplete, you are entitled to ask that we correct or complete it. If we shared your Personal Data with others, we will tell them about the correction where possible.
  • Right to erasure : You can delete your account along with your personal information right from your account preferences.
  • Right to restrict processing : You are able to deactivate your account right from your account preferences page. You are able to reactivate your account by again logging into your account.
  • Right to data portability : You have the right to obtain your Personal Data from us that you consented to give us or that was provided to us as necessary in connection with our contract with you where we process that Personal Data in an automated way. We will give you your Personal Data in a structured, commonly used and machine-readable format. You may reuse it elsewhere. You can get this personal data any time in the account preferences page.
  • Right to object : You may ask us at any time to stop processing your Personal Data, and we will do so
    • If we are relying on a legitimate interest to process your Personal Data -- unless we demonstrate compelling legitimate grounds for the processing; or
    • If we are processing your Personal Data for direct marketing (you can always object using the unsubscribe link or in your account preferences page).
  • Right to withdraw consent : If you have consented to our use of your Personal Data for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing of your data that has already taken place. You can change your consent in the Account preferences page.
  • Right to make a complaint with the data protection authority : If you have a concern about our privacy practices, including the way we handled your Personal Data, you can report it to the data protection authority that is authorized to hear those concerns.

Data Processing Agreement

if you are an individual in the European Union, United Kingdom and Switzerland, this DeciZone Data Processing Addendum ("DPA") is incorporated into, and is subject to the Terms of Service, the Agreement between DeciZone Inc. and the party identified as the customer of the Service (or "you") in the Agreement ("Customer").


Data Security & How We Protect Your Information

We use commercially available physical, managerial, and technical safeguards to maintain the security, integrity and confidentiality of your Personal Data, and in particular to prevent it from being altered or damaged and to prevent any unauthorized third party from accessing it. For example, we use Secure Socket Layer (SSL) encryption to securely transfer your personal information. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of your user account, and closing your web browser when finished using the DeciZone Platform on a shared or unsecured device.

We cannot, however, ensure or warrant the security of any information you transmit to DeciZone or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. As such, we will not be liable for any loss or damage you incur as a result of a breach of our security systems. In the event that personal information is compromised as a result of a breach of our security systems, we will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.



Data Retention

DeciZone may retain your Personal Data for a period of time consistent with the original purpose of collection. For instance, we may retain your Personal Data during the time you have an account to use our Websites or Services, or as agreed in our subscription agreements, and for a reasonable period of time thereafter. We also may retain your Personal Data as necessary to comply with our legal obligations, to establish proof of a right or a contract, resolve disputes, enforce our agreements, in accordance with the law.

DeciZone periodically replicates data for purposes of archival, backup and audit logs.

When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. We use Amazon Web Services (AWS) to store some of the information that is backed up, such as database information application usage and attachment files.


Deleting Your Information

You can delete your account along with your personal information right from your account preferences.

You can change whether others can view your Content by modifying the settings of the Content to private via the Service. You can also Delete your Content if you wish. However, please note that changing the settings of your Content or deleting your Content or DeciZone account may not remove from public view Content that has been made public before or re-posted elsewhere on the Internet. Once deleted it may not be restored by us, even if you change your mind.

If you choose to Deactivate Your Account, then 1) you will no longer receive any Content related communications from DeciZone, 2) you may still receive account related communication as deemed necessary by DeciZone, 3) users will not be able to interact with you, 4) your Content may remain accessible on the DeciZone Platform. You can reactivate your account by logging in to your account.


Settings

Although we may allow you to adjust your privacy settings to limit access to certain Personal Data, please be aware that no security measures are perfect or impenetrable. We are not responsible for circumvention of any privacy settings or security measures on the Service. Additionally, we cannot control the actions of other users with whom you may choose to share your information. Further, even after information posted on the Service is removed, caching and archiving services may have saved that information, and other users or third parties may have copied or stored the information available on the Service. We cannot and do not guarantee that information you post on or transmit to the Service will not be viewed by unauthorized persons.


Payment Processing

We use one or more third-party payment processors to facilitate payment for your use of the Service. We may collect from those payment processors certain non-personal information, such as a confirmation number or the last four (4) digits of the card you use for payment. However, we do not gather your personal information when you arrange payment through one of these processors. Rather, that information is gathered, stored, and processed by the third-party payment processor. You should read the privacy policy of the payment processor to find out how your information may be gathered, used, and disclosed by that entity. We will disclose on the website when you are using a third party payment provider’s services.


Minors & Children's Privacy

Protecting the privacy of young children is especially important. Our Service is not directed to children under the age of 18, and we do not knowingly collect Personal Data from children under the age of 18 without obtaining parental consent. If you are under 18 years of age, then please do not use or access the Service at any time or in any manner. If we learn that Personal Data has been collected on the Service from persons under 18 years of age and without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 18 years of age has obtained an Account on the Service, then you may alert us at TermsAndPrivacy@DeciZone.com and request that we delete that child’s Personal Data from our systems.

The Service is not intended to be used by minors, and is not intended to be used to post content to share publicly or with friends by minors or children. To the extent that a minor has posted such content on the Service, the minor has the right to have this content deleted or removed using the deletion or removal options detailed in this Privacy Policy. If you have any question regarding this topic, please contact us. Please be aware that, although we offer this deletion capability, the removal of content may not ensure complete or comprehensive removal of that content or information.


Links to Other Web Sites

Some of DeciZone’s features allow users to create content that links to other websites. We are not responsible for the practices employed by websites linked to or from the Service, nor the information or content contained in such websites. Please remember that when you use a link to go from the Service to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website's own rules and policies.


California Privacy

The California Consumer Privacy Act (“CCPA”) provides consumers with specific rights regarding their Personal Information. You have the right to request that businesses subject to the CCPA (which may include our customers with whom you have a relationship) disclose certain information to you about their collection and use of your Personal Information over the past 12 months. In addition, you have the right to ask such businesses to delete Personal Information collected from you, subject to certain exceptions. If the business sells Personal Information, you have a right to opt-out of that sale. Finally, a business cannot discriminate against you for exercising a CCPA right.

When offering services to its Members, DeciZone acts as a “service provider” under the CCPA and our receipt and collection of any consumer Personal Information is completed on behalf of our Members in order for us to provide the Service. Please direct any requests for access or deletion of your Personal Information under the CCPA to the Member with whom you have a direct relationship.

Consistent with California law, if you choose to exercise your applicable CCPA rights, we won’t charge you different prices or provide you a different quality of services. If we ever offer a financial incentive or product enhancement that is contingent upon you providing your Personal Information, we will not do so unless the benefits to you are reasonably related to the value of the Personal Information that you provide to us.


Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on the Service to keep you aware of what information we collect, how we use it, and under what circumstances we may share it with others. Changes to this Privacy Policy are effective when they are posted on the Service. Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time.


Questions & Concerns

If you have any questions about our practices or this privacy policy, please contact us at DeciZone, Inc., 43106 Starr Street, Fremont, CA 94539, USA, or email us at TermsAndPrivacy@DeciZone.com.



Last updated: 5th Feb, 2020